Ensure responsible gaming at 55kbd
Gaming is an enjoyable form of entertainment — but staying within your limits is the most important thing. 55kbd provides a set of safety tools with your protection and mental wellbeing in mind.
Why is responsible gaming important?
Online gaming is a great source of entertainment — but it is not a source of income. 55kbd believes every player should be able to play safely, with awareness, and with enjoyment. Our responsible gaming policy has been built with Bangladeshi users in mind.
Each player has the option to set their own individual limits. From deposit limits to self-exclusion — at 55kbd, full control is in your hands. Our 24/7 Bengali support team is always by your side and ready to help.
Remember: gaming is entertainment — never think of it as a source of income. Do not bet beyond your means and avoid the temptation to place more bets to recover losses.
Our safety tools
Set deposit limits
Decide in advance how much you will deposit each day, each week, or each month. Once a limit is set it takes effect immediately, and any increase takes effect after 48 hours.
Time-out feature
If you want to take a break for a while, take a time-out from 24 hours up to 6 weeks. During this period your account will be fully inactive and no login or betting will be possible.
Self-exclusion
If you feel gaming is having a negative effect on your life, voluntarily exclude yourself for 6 months or longer. This is a long-term protective step.
Betting history and spending review
You can view a detailed history of all your bets, wins, losses, and transactions at any time. This information is very useful for understanding your own gaming behaviour.
Age verification
55kbd is for people aged 21 and above only. Age verification is mandatory at registration. There is no possibility for minors to open an account.
24/7 support
If you are experiencing any problems related to gaming, our live chat support team, available in Bengali around the clock, is here for you. Never hesitate to ask for help.
Self-help tools in detail
55kbd offers several easy-to-use tools to help you stay in control of your gaming experience. These can be used directly from your account settings.
Remember: reducing a deposit limit takes effect immediately, but increasing one requires a 48-hour wait — this is for your own protection.
Even after a self-exclusion period ends, your account is not reactivated automatically. Contact us via live chat if you wish to start again.
Even after closing your account, you will receive your full deposited balance back — no deductions.
Daily deposit limit
Set the amount you deposit each day yourself. Once the limit is reached, no further deposits can be made for that day.
Weekly deposit limit
Control how much in total you deposit within seven days and stay within your budget.
Monthly deposit limit
Decide in advance the maximum amount you will spend on gaming in a month.
Temporary break
Take a time-out from 1 day up to 6 weeks. During this time you will not be able to access your account.
Voluntary exclusion
For a longer break, exclude yourself from the platform for 6 months or more.
Loss limit
Set how much you are willing to lose per day or per week. Once the limit is reached, no further betting will be possible.
Warning signs of problem gaming
Any of the signs below indicate that gaming may be getting out of your control. If you find yourself in this situation, seek help immediately.
- You are spending beyond your budget or repeatedly placing bets to recover losses.
- You are spending too much time gaming while neglecting family, friends, or work.
- You feel restless, irritable, or anxious when you are not gaming.
- You are betting with money set aside for bills, debts, or daily needs.
- You are lying to or hiding your gaming habits from family or loved ones.
- You have tried to stop playing but keep failing to do so.
- Gaming is affecting your sleep, eating, or health.
If you notice any of the signs above in yourself, contact us via live chat right now. Our support team is ready to guide you in the right direction.
For people aged 21 and above only
Age verification and minor protection
To join 55kbd you must be 21 years of age or older. Providing the correct date of birth at registration is mandatory and identity document verification may be requested at any time.
If there are children or teenagers in your home, make sure they cannot access your account. Keep your password secure and disable auto-login on your devices.
If any attempt to register by a minor is detected, the account is closed immediately and all deposited funds are returned.
Top tips for safe gaming
What to do
- Set a budget before you start gaming and stick to it.
- See gaming as entertainment — a win is simply a pleasant bonus.
- Take regular breaks and spend time on other hobbies outside of gaming.
- Set deposit limits so you do not overspend in the heat of the moment.
- Never hesitate to ask for help via live chat whenever you need it.
What not to do
- Do not bet beyond your means — do not use money set aside for bills or savings.
- Do not place large bets on impulse to chase losses.
- Do not game while drinking or feeling low — your judgement is impaired.
- Do not use gaming as your only way to relieve stress.
- Do not bet with borrowed money or money taken from others.
Ways to get help
Dealing with a gaming problem on your own can be difficult. Below are some ways to get direct help through 55kbd.
Live chat
Talk to us in Bengali 24/7. Let us know about your problem and we are ready to provide the right solution.
Account settings
Log in and set deposit limits, time-outs, or exclusions directly from your account.
Enjoy responsibly
Enjoy gaming within your limits — 55kbd is always here for you.